Frequently Asked Questions

The answers you need regarding self storage

Do I have to purchase my own storage lock?

We provide you with a brand new (and free!) heavy-duty disk lock with your storage rental. It is yours to keep!  However, you are welcome to purchase your own lock if you prefer. Each container is equipped to take multiple padlocks if desired!

Are my belongings safe?

Our storage containers are located within our well-lit, fenced premises with a locked gate. Each container is also equipped to take multiple padlocks if desired. In addition, the protected center lock location is designed to be tamper-proof. Heavy rubber door seals guard against any flood water intrusion and rodent entry.

Can I access my storage container at night?

We provide 24/7 access to our facility! After signing your lease you will be provided with your gate code, enabling you to access your storage container at any time of the day or night. The premises are well-lit for additional security.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Your Questions, Answered

The friendly staff at Inside the Box Storage has put together a list of answers to our most Frequently Asked Questions (FAQs). 

For pricing information, check out our rates page. We also provide helpful tips for packing and organizing your unit

We’re proud to serve the community of Orange, TX. If you can’t find an answer to your question, contact our storage professionals.

View our rates